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Delivery, returns, and amending an order

Please click here to visit our FAQ page for more information about delivery, cancelling, amending or returning a faulty product.

I need help choosing a product

If you would like some help choosing a Smeg product please call us on 0344 557 8427, we’re here from 8.30am to 6pm, Monday to Friday

Connection and disposal

If you would like to arrange for connection and disposal of an appliance, please call the following number before placing your order: 0344 557 9907

I need to register my warranty

> Standard 2 year warranty

> Promotional 5 year warranty

> More information about promotional warranties

If the above doesn't answer your question, please click here to visit our support portal.

I need to contact customer support

If you would like some help choosing a Smeg product please call us on 0344 557 8427, we’re here from 8:30 to 18:00, Monday to Friday
If you need some help with a product you ordered via the Online Store in the last 28 days please click here and select ‘Smeg Online Store – Order Support’. You can also call us on 0344 557 8427, we’re here from 8:30 to 18:00, Monday to Friday
If your product is more than 28 days old, or if you would like to contact Smeg Customer Service please click here and select ‘Product Support’. Alternatively you can call 0344 557 9907 and select option 1 for service support. The team are available from 8:30 to 18:00 Monday to Friday, and 9:00 to 13:00 Saturday and Sunday.

To find answers to any other questions, or to get in touch with us directly, please click here.

UK Head Office

Smeg UK Ltd.
The Magna Building
Wyndyke Furlong
Abingdon
Oxfordshire
OX14 1DZ

Smeg London Store

Our Flagship Store & Cooking Theatre located on Regent Street St James's, London.

View the website

Smeg Brand Website

For more information on our full range of products, promotional offers, recipes and more.

Discover more

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Contact us

We're here to help!

Delivery, returns, and amending an order

Please click here to visit our FAQ page for more information about delivery, cancelling, amending or returning a faulty product.

I need help choosing a product

If you would like some help choosing a Smeg product please call us on 0344 557 8427, we’re here from 8.30am to 6pm, Monday to Friday

Connection and disposal

If you would like to arrange for connection and disposal of an appliance, please call the following number before placing your order: 0344 557 9907

I need to register my warranty

> Standard 2 year warranty

> Promotional 5 year warranty

> More information about promotional warranties

If the above doesn't answer your question, please click here to visit our support portal.

I need to contact customer support

If you would like some help choosing a Smeg product please call us on 0344 557 8427, we’re here from 8:30 to 18:00, Monday to Friday

If you need some help with a product you ordered via the Online Store in the last 28 days please click here and select ‘Smeg Online Store – Order Support’. You can also call us on 0344 557 8427, we’re here from 8:30 to 18:00, Monday to Friday

To find answers to any other questions, or to get in touch with us directly, please click here.

UK Head Office

Smeg London Store

Smeg Brand Website

Need help?

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Need help?

Legal

Shop small appliances

Shop large appliances

Need help?

Legal

Shop small appliances

Shop large appliances