Service update: temporary pause to online ordering
We’re currently upgrading our systems to improve your experience with Smeg.
As part of this planned work, online ordering will be temporarily unavailable from 25th June. You can continue to browse our products as normal during this time.
What this means for you
You can still:
- Browse our full product range
- Explore product features, specifications, and inspiration
You won’t be able to:
- Place orders online
- Complete checkout
Why is this happening?
We’ve temporarily paused ordering to avoid taking payment while orders cannot be confirmed during this upgrade. This allows us to carry out the transition properly and ensure everything runs smoothly when we return.
When will ordering return?
We expect ordering to resume as soon as possible. We will keep this page updated with the latest information, so please check back for updates.
Already placed an order?
If you have already placed an order before 25th June, it will continue to be processed as normal. If you have any questions about your order, our team is here to help.
Get notified when ordering is back
Be the first to know when checkout is available again.
Enter your email address, and we’ll let you know as soon as ordering resumes.
Frequently asked questions
Can I still place an order?
No, online ordering is temporarily unavailable from 25th of June while we upgrade our systems.
Can I still browse products?
Yes, you can continue to browse our full range and explore product details as normal.
What happens to my existing order?
All orders placed before 25th June will continue to be processed as normal.
When will ordering be available again?
We hope to resume ordering as soon as possible and will keep this page updated. If you would like to be notified, enter your details above.
Who can I contact if I need help?
Our team is here to support you.
You can call us on 0344 573 5573